Our fully vetted and professionally trained programme staff will be responsible for the pastoral care of all those players in our care and ensure that everyone is strictly following the COVID-19 protocols, all players are joining in all activities, making friends and having fun.
As well as ensuring the daily wellbeing of the overall group, our staff get assigned a group of players that they mentor, delivering daily ‘Markers’ meeting, where mentors get to develop a rapport with each individual. This enables players to speak about how they feel physically & emotionally, what their daily goals are, and how they fell the programme activities have gone.
We operate a Limited Mobile Phone Usage Policy, with parents and players able to make contact via the Academy WhatsApp number in the case of emergency, outside of very restricted general access times.